According to Sunday Times journalist, Carly Chynoweth, “Managers must learn how to adapt so they can solve problems they haven’t faced before.”
“The fundamental impression they give is that the future can be organised and managed to achieve what you set out to achieve, and as long as you do it right it will come out as planned. But the reality is much more complex. Organisations are wiggly. They don’t operate in the neat, straight-line way conventional management thinking assumes”.